North Carolina Adjuster Practice Exam 2025 - Free Adjuster Practice Questions and Study Guide

When a claim is "closed" by the adjuster, it signifies that the investigation into the claim has been finalized, and a resolution has been reached. This means that all necessary evaluations, inspections, and assessments related to the claim have been completed, and the adjuster has determined the appropriate course of action based on the findings. The closure indicates that the parties involved have come to a conclusion regarding the claim, whether that be a settlement, payment of benefits, or an agreement on the next steps.

This process includes not only the gathering of information but also a thorough review of the policy provisions and any documentation provided. By officially closing the claim, the adjuster signifies that there is no further action required on that claim, and it has been resolved according to the terms of the insurance policy.

In contrast, the other options represent different statuses that do not reflect closure. For instance, a claim being denied entails that coverage is not provided, while being under review implies that further evaluations are necessary. Additionally, transferring the claim to legal services suggests involvement of legal counsel, which typically indicates ongoing issues related to the claim rather than its closure.